RENTALBOXES.COMOVE SMARTER

Help & Advice

Frequently asked questions.

Everything you need to know about renting reusable moving boxes with RentalBoxes.co.

How long can I hire the crates?+

You can choose a hire period between 14 and 28 calendar days. We offer prices for 14 days, 15–21 days and 22–28 days.

Is delivery and collection included?+

Our proposed package prices include delivery and collection within the approved service area, subject to availability and the delivery postcode checks.

Where does RentalBoxes.co deliver?+

We're planning to serve Dover, Deal, Sandwich, Folkestone, Hythe, Canterbury, Ashford, Whitstable, Herne Bay, Thanet and selected surrounding villages. Exact coverage is subject to postcode confirmation.

Can I book The Mini anywhere in Kent?+

No. Both the delivery and collection postcodes for The Mini must be within a five-mile straight-line radius of CT15 7PF. Other packages cover a wider, approved service area.

Do you carry crates upstairs?+

No. Delivery and collection take place at an accessible ground-floor location. Please ensure suitable access and parking.

Do I need to clean the crates before collection?+

Please return them empty, reasonably clean and stacked. Normal everyday marks are expected.

What happens if a crate is lost or badly damaged?+

Our proposed lost or irreparably damaged crate charge is £30 per crate, subject to final rental terms.

Are the prices final?+

Not yet. The figures on this development website are provisional and will be confirmed before bookings open.

Can I pay and book online now?+

Not yet. We're developing our secure online booking and live inventory system. This website is currently a preview.

Still have a question?

We'd be happy to help you work out the best package for your move.

Get in touch →